Motivated by high interest in Lorentz invariant massive gravity models known as dRGT massive gravity, we present an exact phantom black hole solution in this theory of gravity and discuss the thermodynamic structure of the black hole in the canonical ensemble. Calculating the conserved and thermodynamic quantities, we check the validity of the first law of thermodynamics and the Smarr relation in the extended phase space. In addition, we investigate both the local and global stability of these black holes and show how massive parameters affect the regions of stability. We extend our study to investigate the optical features of the black holes such as the shadow geometrical shape, energy emission rate, and deflection angle. Also, we discuss how these optical quantities are affected by massive coefficients. Finally, we consider a massive scalar perturbation minimally coupled to the background geometry of the black hole and examine the quasinormal modes by employing the WKB approximation.