Along with the significant growth of the sharing economy in recent years, its effect on the economy, society, and
the environment at the level of governments, academic communities, and researchers has been widely discussed.
One of the main debates is identifying the side or negative effects of the sharing economy as well as its positive
effects. Studying the cause-effect relationship of the variables affecting sustainability in the sharing economy
context can provide valuable results for firms. For this purpose, fuzzy cognitive maps have been used. Based on
the literature review, the sharing economy’s essential variables that affect sustainability were identified, and
using the Fuzzy Delphi method, these variables were localized. Snapp and Tap30 were selected as two of the
largest platforms in the Iranian transportation sector. Fuzzy cognitive maps based on aggregated opinions of
experts were inputted to the Mental Modeler online software to drawn the cognitive map of this research. The
degree of centrality index, i.e., the summation of input and output degree, was used to identify the most relevant
sustainability variables. Consequently, the incentives to make a greater use of the platform, the income of
drivers, the monopoly power of platforms, the price of services, the higher service quality of platforms, the use of
private vehicles by passengers, and the change of traffic in cities were identified as variables with the greatest
effect on stability. Four positive loops and one negative loop were identified among these seven variables in the
cause-effect analysis. In the final section, some suggestions are presented based on each loop.